FAQ

Frequently Asked questions about PoseMyArt!

Frequently Asked Questions

Yes! You can download the app for windows, linux, mac, iphone and android. Visit our download page to see how!

Make sure that you've logged into the app with the email you logged in when you paid for the subscription. You have to log into the app after you paid for the subscription. If you logged into the app but it still doesn't work, wait a few minutes (no more then 2 minutes) to make sure your order has processed.

After cancelling your subscription you'll be able to use the app until the time you paid for is over. Example: If you paid for a month at the first of June and then cancelled your subscription a week after that, you'll be able to use the app until the first of July (The time remaining for the subscription) - even after you cancelled your subscription.

Trust me when I say - I don't like subscriptions either! We are still considering to create a lifetime deal but right now there is no way to do that. Sorry :(

PoseMy.Art puts the customer first. If you're unhappy with your subscription and you want a refund - please send us an email and we will issue a refund.

No! Logging in and out of the app will not destroy the current scene you are working on.

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